1. Introduction
Welcome to TRUBY LLC (“we,” “us,” or “our”), operating through ashlisculpture.com. These Terms and Conditions govern your use of our website and purchases of our figurative sculptures. By accessing our site or making a purchase, you agree to these terms.

2. Company Information

  • Business Name: TRUBY LLC

  • Physical Address: 2323 N Central Ave UNIT 1506, Phoenix, AZ 85004

  • Email: help@ashlisculpture.com

  • Phone:+1(602)854-4144

3. Products and Services
We specialize in creating and selling original figurative sculptures. All artworks are:

  • Handcrafted by professional artists

  • Made using premium materials (bronze, resin, stone, etc.)

  • Unique with possible natural variations in color/texture

4. Order Process
4.1 All orders are subject to product availability
4.2 We reserve the right to refuse/cancel any order
4.3 Prices are in USD and exclude applicable taxes/shipping
4.4 Custom commissions require 50% non-refundable deposit

5. Payment Methods
We accept:

  • Major credit cards (Visa, Mastercard, Amex)

  • PayPal

  • Bank transfers (for wholesale/bulk orders)

6. Shipping and Delivery
6.1 Domestic shipping via insured carriers (5-10 business days)
6.2 International shipping available (customer responsible for duties)
6.3 Tracking information provided for all orders
6.4 Risk of loss transfers to buyer upon delivery

7. Returns and Refunds
7.1 Returns accepted within 14 days of delivery
7.2 Item must be in original condition with packaging
7.3 Customer pays return shipping unless item is defective
7.4 Custom pieces are final sale and non-returnable

8. Intellectual Property
8.1 All designs, images, and content are our exclusive property
8.2 Unauthorized reproduction or commercial use prohibited
8.3 Purchasing artwork does not transfer copyright

9. Liability Limitations
9.1 We’re not liable for:

  • Damage from improper handling/display

  • Natural material variations

  • Carrier delays or mishandling
    9.2 Maximum liability limited to purchase price

10. Dispute Resolution
10.1 These Terms governed by California law
10.2 Disputes to be resolved in Los Angeles County courts
10.3 We prefer to resolve issues amicably first

11. Privacy
Your privacy is important to us. See our separate Privacy Policy for details.

12. Changes to Terms
We may update these Terms periodically. Continued use constitutes acceptance.

13. Contact Us
For questions about these Terms:
TRUBY LLC
2323 N Central Ave UNIT 1506, Phoenix, AZ 85004
Email: help@ashlisculpture.com
Phone:+1(602)854-4144

14. Entire Agreement
These Terms constitute the entire agreement between you and TRUBY LLC regarding our sculptures and services.